---
title: "TresorLink support"
description: "For help with TresorLink, email support@flaviothomi.com."
language: "en"
canonical: "https://flaviothomi.com/tresorlink/support/"
---

# TresorLink support

For help with TresorLink, email [support@flaviothomi.com](mailto:support@flaviothomi.com?subject=TresorLink%20Support&body=Hi%20Flavio%0A%0A).

## Useful details

Include your device, operating-system version, TresorLink version, and the steps that reproduce the issue. Mention whether it affects the app, Safari extension, private browsing, iCloud sync, import or export, or TresorLink Plus.

## Keep private links private

Leave sensitive URLs out of support messages and screenshots. TresorLink cannot decrypt your vault remotely and does not need your device passcode, Apple Account password, Keychain data, or bookmark exports to answer a support request.

## More help

Visit the [TresorLink FAQ](https://tresorlink.com/faq) for more information. App Store purchases, subscription management, billing, and refund requests are handled through Apple.